Refund policy
No Restock Fees
Doesn't fit or just not happy with it? You can return any New, Unused and Unaltered item within 30 days of delivery of your item. We will issue a full refund to your original payment method.
Refund Policy
- Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
- Once your return is received and inspected by GLX (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or the original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
- You are responsible for all shipping costs associated with getting your order back to our California warehouse.
Return Shipping Options
- For customers in the contiguous 48 U.S. States, GLX provides the option of printing out a pre-paid UPS shipping label for a fee of $14.99. This fee will be deducted from your total refund amount.
- For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method that includes tracking and insurance for your return shipment.
- All shipments must be made prepaid. Packages shipped COD will be rejected.
Exchanges
- Need to make an exchange. After you process your return, simply place a new order for the exchanged merchandise. That means you'll claim the inventory and get your new gear fast.
- You are still responsible for return shipping costs on your original order back to us.
Used or Damaged Merchandise
- Any merchandise "taken out for a ride" is considered used and cannot be returned. We encourage you to try your motorcycle helmet indoors before heading out on the bike.
- Any merchandise or parts that show signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc.) or otherwise is in a condition other than received cannot be returned.
- Un-used items that are returned with missing or damaged packaging, tags, or components may be returned to the customer or subject to an additional processing fee of up to 25% of the merchandise cost based on the availability of those missing or damaged components.

